CAMSRep, in collaboration with AGR Knowledge Services unveiled a report on “Why India isn’t claiming its insurance” at the symposium conducted by CIFIL IIT Madras, India on 26th February 2024; emphasizing the pain points faced by stakeholders in the post-purchase journey. The study juxtaposes the policyholder’s challenges with the insurer’s perspective and uncovers perceptions that can help transform the policyholder experience.
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